Press and hold the Command key on your Mac keyboard while you pickup the handset on your phone. You can select this from Phone Amego as shown.ġ0. Depending on which model of Polycom phone you have, the "End Call" function may use SoftKey1 or SoftKey2. Your phone may need a moment to update its settings.ĩ. If for any reason it doesn’t, the old credentials can be found in your Mac OS X Keychain and deleted which will force Phone Amego to prompt for them if needed.ħ. Normally Phone Amego will prompt you for the Polling and Push credentials the first time they are needed. For Polycom, Phone Amego doesn’t need your phone’s Admin credentials (a nice safety feature). Notice there are four separate username and password credentials (Admin or User Login, Phone State Polling, and Push). These fields are required and will not work if left blank. If you set a different user name or password, Phone Amego will prompt you for it the next time it tries to connect with your phone. You can use the same default user name and password if desired. Set a User Name and Password for Phone State Polling and Push. Enable the desired telephony events (all of them).Ħ. Copy the Local HTTP Server URL (under the Caller ID tab in Phone Amego) and paste it as:ĥ. Login with your username and password (defaults to username "Polycom", password "456").ģ. Home > Settings > Status > Network > TCP/IP parametersĢ. Menu > Status > Network > TCP/IP parameters or Point your web browser at the IP address of your Polycom phone or To show the IP address of your phone, use the buttons on your phone to navigate to To enable it, you will need to configure your Polycom IP phone as described below.ĭepending on which model of Polycom phone and firmware you have, these settings may look different.ġ. You can get on-screen Caller ID, call logging, dial, end call, mic mute, dial an extension, or send touch-tones. Phone Amego (1.3.6 or later) includes support for Polycom SoundPoint and VVX (or similar) IP phones.
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